Technical personnel will arrive at the user’s specified location within 48 hours (except for areas with special visa requirements).

Technical personnel will arrive at the user’s specified location within 24 hours.

International Markets

Urgent Issues (Response within 1 hour)

For issues that require on-site assessment and resolution by technical personnel, our company will promptly arrange for technicians to arrive at the site as quickly as possible, and we commit to doing our utmost to resolve the user's problems.

Our business team is on standby around the clock, offering 24 hours a day, 7 days a week telephone support. If the issue cannot be resolved over the phone, we will provide on-site support services.

Issues that affect customer usage or production will be prioritized. The support team will quickly propose a solution and provide hotline support within 1 hour, while also documenting and archiving the service records.

Complex Issues (Response within 4 hours)

Problems that require experiencebased judgment and discussion will be addressed by the support team, who will propose alternative solutions within 4 hours and provide hotline support, while also documenting and archiving the service records.

Urgent Issues (Response within 1 hour)

For general technical issues, regional sales personnel are responsible for gathering detailed information and guiding customers to resolve the problems. If the issue cannot be solved immediately, it will be logged into our customer report system, and the customer will be informed of the estimated time to resolution.

Our design team can create packaging that aligns with our clients' product characteristics and brand identity, meeting their specific requirements.

Plate-Making Capability

We have advanced plate-making equipment and technology to ensure high-quality printing plates that meet our clients' printing needs.

We have an excellent design team that can create packaging designs based on client specifications, ensuring that the packaging is both aesthetically pleasing and practical.

Custom Design

Customized Service

Technical support

We have a professional R&D team capable of providing customized soft packaging solutions tailored to the specific needs and characteristics of our clients' products.

We understand that each product has unique packaging requirements, so we offer customized packaging solutions to ensure product safety and integrity

We understand that each product has unique packaging requirements, so we offer customized packaging solutions to ensure product safety and integrity.

Advantages

Timeliness

Direct flights usually take 3-7 days to reach the destination airport.

Air transportation is fast and suitable for time-sensitive cargo.

Fast delivery, suitable for urgent or high-value goods.

Timeliness

It usually takes 4-6 weeks to reach the destination port.

Ocean freight is suitable for large-scale transportation with relatively lower costs.

Transportation of goods between China and neighboring countries or regions.

Typically takes a few days to a week

Timeliness

Combining sea, air, and land transportation methods to tailor solutions based on cargo type and time sensitivity requirements.

Typically takes a few days to a week

Timeliness

Both are forms of commercial credit where banks do not provide guarantees or endorsements, and there is a risk in collection, relying solely on the customer's credit. The seller submits export documents and related materials to the bank, which then prompts the buyer to make payment, followed by the bank paying the seller.

Falls under commercial credit and offers flexibility. Common practice involves the customer paying a 30% T/T deposit upfront, with the remaining 70% paid upon sight of the bill of lading, or clearing the payment based on customer credit before the goods arrive at the port.

Considered the safest method for foreign exchange settlement and is given priority. Banker's credit is higher than corporate credit,although the transaction process is complex.